Gallery & Shop Info
In the following sections you will find detailed information on the shipping fees, sale terms and conditions, prints editions, return and refund policy, and terms of use of this online shop.
Terms of Use
Before placing an order, please make sure that you have read and understood all the Terms and Conditions stated on this page. By using this website in any way, you are agreeing to comply with the terms of use. In addition, when using particular parts of the website such as shopping or blogs, you agree to abide by any applicable posted guidelines for those services. Should you object to any term or condition of the terms of use, any guidelines, or any subsequent modifications or become dissatisfied with website any way, your only recourse is to immediately discontinue use of this website. I may modify this terms of use, guidelines and privacy policy at any time without notice, effective upon its posting to the website. Your continued use of the website constitutes your acceptance to the updated terms of use, guidelines and privacy policy. I have the right, but is not obligated, to strictly enforce the terms of use through self-help, moderation, active investigation, litigation and prosecution.Fine Art Limited Edition Prints
Whenever you see the words "Limited Edition", it refers to editions of maximum 50 prints, number which shall be never exceed for the specified print size. In addition, the total number of prints for all size limited editions for each original painting should never exceed 100 copies. Either Limited Editions or Open Editions shall be selected for each original painting, and I shall never do both. The prints of Limited Editions are numbered, titled, dated (printing date) and signed by me in the bottom white margin of the print. High quality heavyweight matt paper and professional archival inks (long lasting and fade resistant) are used for the professional print of the Limited Edition Prints.
Prints and Paintings Size
The specified size refers to actual painted/printed image size.
Prints usually have an additional white border, where I write by hand the print number, painting name, date and I sign each print.
The paper size of original watercolor paintings is slightly bigger (0.3 to 0.5 inch) than the specified size, to allow for matting and framing. Most of the times this additional margin is also painted, but not shown in the digital images that I post.
True Colors vs Digital Image/Display Colors
The digital image of the paintings, used on this website, is acquired by high definition scanning, without using any kind of filters or color enhancement techniques. I am doing every effort to ensure that digital image matches true colors of the painting, but please have in mind that every monitor may have different color/contrast/intensity settings and it may alter the actual image colors.
Payment & Pricing
All prices are shown in $ US Dollars and I reserve the right to change any advertised prices at any time. If you like an original painting very much, but it is priced slightly higher than what you can afford, please contact me and I will do my best for your satisfaction.
The pricing is provided for the paintings and the prints alone, without including a mat or a frame. Upon request I could offer matting and framing services, but please first contact me to give you a quote of the cost.
All payments are all processed through PayPal. PayPal accepts all major credit cards (Visa, Master Card, American Express, and Discover), debit cards, bank transfers, and PayPal transfers. You do not need a PayPal account to use their secure service. When you place your order, Paypal will finalize payment on a secure server then send you back to our site. Learn more about PayPal.
Pay with confidence–your payment information is always safe! I never see or have access to credit card information. Any information you enter regarding your credit/debit card will occur on a secure PayPal website page during the checkout process. If you have an existing PayPal account, be SURE that your address is updated and accurate, in order to avoid shipment to incorrect address.Processing & Shipping
I process and ship orders at least 2 times per week, every Monday and every Thursday, unless I am on a trip. However, no matter what day you place your order, it should be on its way to you within a maximum of 7 days of purchase (usually much sooner). If you have any special shipping requests just let me know. I am happy to mail your artwork Priority/Express/Insured/etc…just get in touch and I will send you an updated PayPal invoice for the additional charges. Easy!
I will send you an email when your order is received, and another upon shipment. The shipment notification email will include any relevant delivery information, like confirmation or tracking numbers (if available).
I am ship to anywhere in the world via ELTA, the Hellenic Post Service, from Patras, Greece. I package everything carefully for safe transport, and I fully trust ELTA to safely deliver items in a timely manner. From the experience I have with them over the years, it usually takes less than 10 days to deliver internationally. I generally do not insure the package unless requested. The insurance fee is calculated by the ELTA depending on the insured value.
The shipping and packing fee includes a flat rate and a "per item" rate. For very small size items (cards or ACEO) the flat rate is 1.00 US$, and for each small size item the rate is 0.50 US$. For medium sized items (up to 15"x15") the flat rate is 4.00 US$, and the "per item" rate varies, as it follows:
- up to 7"x7" - 1.00 US$ per item
- up to 10"x10" - 2.00 US$ per item
- up to 15"x15" - 4.00 US$ per item
- up to 25"x25" - 6.00 US$ per item
- up to 35"x35" - 9.00 US$ per item
- larger than 35"x35" - 12.00 US$ per item
Also, please notice that the above shipping and packing fees are valid only for the paintings and prints alone, without a mat or a frame. If you have requested for matting and framing services, I will provide you with the exact shipping and packing rates for the framed painting(s)/print(s) and I will send you an updated PayPal invoice.
FAQs:
Q1 - If I buy a painting sized 10"x14" and a print sized 5"x7" how much do I pay for shipping? A1 - You pay a flat rate of 4.00 US$, plus 4.00 US$ for the painting and plus 1.00 US$ for the print, summing up a total of 9.00 US$ shipping fee.Duties and Taxes
Additional duties and taxes may be mandated by the destination country and are the responsibility of the customer.Return & Refund Policy
If you received a damaged package, please make sure that you immediately take pictures of the damage and contact me within 48 hours to inform me on the damage. Upon agreement we can arrange either for an exchange (replacement of the damaged item with another one of the same value) or a refund. Shipping is nonrefundable. Items for return or replacement should be sent to:
Otilia Kocsis